A consulting firm built by people who got tired of watching clients pay for overhead instead of expertise.
If you've hired a large consulting firm before, you've probably experienced this: a partner sells the engagement, then a team of analysts and junior consultants shows up to do the work. They learn your systems on your dime. Timelines slip. Costs grow. The people who understood your problem aren't the people delivering the project.
We lived inside that model for years, on both the consulting side and the client side. We've been the ones brought in to fix implementations that a larger firm couldn't deliver. We've also been the internal team that had to manage those firms and clean up after them.
Clearstone was built to do it differently. No junior staffing. No layers of project coordination. No 40-page SOWs that obscure more than they clarify. You work directly with the consultants who understand the systems and have done the implementation work.
Clearstone's consulting team has worked across providers, payers, vendors, consulting firms, and product-led delivery organizations. That breadth matters because we understand how the pieces connect, not just how one system works in isolation.
Our direct experience includes:
On the vendor side: Working at eClinicalWorks on implementation, configuration, and client delivery. Understanding how EMR vendors operate, how they prioritize, and what they actually support vs. what they promise.
On the payer side: Supporting claims operations, appeals and grievances workflows, case management programs, and quality initiatives at managed care organizations. Direct work with core administrative processing systems, utilization management platforms, and delegated claims workflows across Medicare Advantage, Medicaid, and DSNP product lines.
On the provider side: Implementing and optimizing EMR systems for multi-specialty groups, managing revenue cycle operations, and integrating clinical and administrative systems.
In consulting roles: Running system implementations, data migrations, vendor evaluations, and process redesigns for healthcare organizations of varying size and complexity.
In product and platform environments: Supporting enterprise product delivery, cross-functional program execution, and platform initiatives where healthcare workflows, compliance requirements, and operational realities shape every decision. This experience reinforces how we approach delivery: structured, repeatable, and focused on outcomes your team can sustain.
We've written BRDs, run UAT cycles, sat in steering committees, and stayed online through go-live weekends. The experience isn't theoretical.
No account executives. No coordinators. No project managers who manage other project managers. You talk directly to the consultants who are doing your work.
We don't staff junior consultants onto projects. Every person on your engagement has deep, direct experience in healthcare IT. That's the whole point.
We scope to what you need, not what maximizes our revenue. If your problem is a two-week assessment, we don't pitch a six-month program. We define deliverables clearly and hold ourselves to them.
If your vendor oversold something, we'll tell you. If your timeline isn't realistic, we'll say so before we start. If you don't need a consultant for this, we'll tell you that too.
Our job is to solve your problem and make sure your team can sustain the solution. We document what we build, train your people, and make sure you're not dependent on us after we leave.
We use Jira or Azure DevOps, we follow Agile where it makes sense, and we adapt to your environment. Our experience spans both consulting engagements and product-led delivery, so we know how to operate inside structured programs and fast-moving organizations alike. We operate within client security, privacy, and HIPAA requirements, including role-based access controls and approved data-handling practices.
Being clear about what we don't do helps both sides.